Introduction:

We understand the importance of your privacy and are committed to protecting the personal information you entrust us with. This Privacy Policy outlines how Leonards Hill Estate ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website and use our services, including filling out forms on our website.

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Information We Collect:

• Directly from you: Full name, email address, phone number, wedding date (if applicable), guest number, and any other information you share through forms, emails, or contracts.

• Automatically: IP address, browser type, operating system, referring website (if applicable), pages visited, and time spent on them.

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How We Use Your Information:

• Respond to enquiries and provide information about our services.

• Send you marketing materials about our wedding venue (with your consent).

• Improve our website and services based on user behaviour and preferences.

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Data Security:

• We use industry-standard security measures to protect your personal information.

• We regularly review our security practices and make changes as needed.

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Data Retention:

Your data will be kept only for as long as necessary to fulfil the purposes for which it was collected unless a longer retention period is required or permitted by law or until such a time when you request its removal.

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Your Rights:

• You have the right to access, correct, or delete your personal information.

• You can also withdraw your consent for us to use your information for marketing purposes.

• To exercise these rights, please get in touch with us at weddings@leonardshillestate.com.au

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Data Storage and Security:

• Your data may be stored through Wix.com's data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

• Any information submitted through our website’s online forms, contract signing, and personal data forms, will be kept private and stored securely within Studio Ninja.

• Data will not be sold or given to another party for purposes outside the legitimate business interests of Leonards Hill Estate.

• We take all necessary steps to ensure that data is treated securely and in accordance with this notice.

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Sharing Personal Information:

In limited circumstances, we may need to share your personal information with trusted third parties to fulfil our business obligations or where law permits. These circumstances may include:

• Website Management and Services: We may share your data with third-party partners who help us operate and maintain our website, such as Wix.com.

• Payment Processing: For secure financial transactions, we may share your payment information with trusted payment providers like Stripe.

• Wedding Services: When you book a wedding package, we may share your information with trusted third-party vendors involved in your event, such as photographers, caterers, or florists. This ensures seamless coordination and delivery of your chosen services.

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Email Mailing List:

We operate an email list using Mailchimp to keep you informed about our latest offers, services, and wedding-related news. You can subscribe through our website with your explicit consent. Some of our email marketing messages may use tracking technologies to analyse recipient engagement, preferences, and demographics. This data is combined with existing subscriber information to gain valuable insights and tailor our communications to your individual needs. Unsubscribing is easy and convenient, available through the automatic online service mentioned in the footer of every email we send.

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Website Visitor Tracking:

This website uses tracking software to monitor visitor behaviour and improve user experience. This information helps us understand how users interact with the site, identify areas for improvement, and ultimately provide a better browsing experience. The software does not store, save, or collect any personal information, using cookies only to track anonymous website usage data.

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We primarily use Google Analytics, a trusted tool, to analyse website traffic and visitor behaviour. These cookies track information such as time spent on the site, pages visited, and engagement patterns. This data helps us create engaging content and optimize the website for your needs. For more information on Google Analytics cookies and how they work, please visit the official Google Analytics page: https://support.google.com/analytics/answer/6004245?hl=en

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Contact Us:

If you have any questions about this Privacy Policy, don't hesitate to get in touch with us at weddings@leonardshillestate.com.au